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Troubleshooting

Having Issues? Here are some answers to common issues.

I created a ticket, when can I expect an answer?

Most, if not all tickets, are answered the same day we receive them. However, depending on our workload, we may not be able to get back to you immediately. But remember, we try to answer every request as fast as we can.

I see a blue or black screen, what should I do?

A blue screen means that you should: reboot wait 3 minutes try again

I don't find my answer in the knowledge base, what should I do?

Did you try to search using different search terms? If yes, then you should create a new ticket.

Using the Zoom Chrome Extension

How to Schedule a Meeting with the Google Calendar Add On.

Make Adobe My Default PDF Program

Set Adobe Acrobat as the Default Program.